Job Description

A leading global IT services provider seeks a Network Engineer (L3) in Cape Town, South Africa, to ensure high-level client service through proactive incident management and technical support. The ideal candidate will manage complex tickets, provide onsite support, and uphold service level agreements (SLAs). Candidates should have advanced networking certifications such as ITIL, CCNP-W, and CCIE-R/S to excel in this role, which involves hands-on technical issue resolution and mentoring junior staff.
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