Senior MT5 Trade Support

Job Title - Senior MT5 Trade Support

About the Role
We are seeking a highly experienced Senior MT5 Trade Support professional to manage and support day-to-day trading operations on the MetaTrader 5 platform. This role is critical in ensuring smooth trade execution platform stability issue resolution and high-quality support to internal teams and clients in a fast-paced trading environment.

Key Responsibilities

MT5 Platform & Trade Support
Monitor live trading activity on the MT5 platform to ensure accurate trade execution and system stability.
Support trade-related issues including order execution pricing discrepancies slippage and latency.
Investigate and resolve client trade complaints in coordination with dealing risk and technical teams.
System Monitoring & Issue Resolution
Monitor server performance bridges liquidity feeds and execution quality.
Identify escalate and troubleshoot technical issues related to MT5 servers plugins and i...