Job Description
Senior Manager Usage and Retention UAE
Brand: HSBC
Area of Interest:
Location:
Dubai, Dubai, AE, -
Work style: Hybrid Worker
Date: 19 Feb 2026
**Some careers have more impact than others.**
If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
**The Role**
The Senior Manager Usage & Retention is accountable for driving growth in Unsecured Lending revenue and balances by managing engagement, balances, and retention for cards & personal loans. The role oversees the full customer lifecycle, including strategy development, execution, stakeholder management, and P&L oversight.
A key focus of the role will be to enhance digital customer journeys to deliver best-in-class experiences. The role also supports implementation of IWPB initiatives for cards and unsecured lending products. This role reports to the ...
Brand: HSBC
Area of Interest:
Location:
Dubai, Dubai, AE, -
Work style: Hybrid Worker
Date: 19 Feb 2026
**Some careers have more impact than others.**
If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
**The Role**
The Senior Manager Usage & Retention is accountable for driving growth in Unsecured Lending revenue and balances by managing engagement, balances, and retention for cards & personal loans. The role oversees the full customer lifecycle, including strategy development, execution, stakeholder management, and P&L oversight.
A key focus of the role will be to enhance digital customer journeys to deliver best-in-class experiences. The role also supports implementation of IWPB initiatives for cards and unsecured lending products. This role reports to the ...
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