Job Description
Drive excellence in patient support operations as a Senior Program Manager, focusing on healthcare in multiple Canadian cities. Influence program development and team dynamics.
This key leadership role directly impacts patient care and partner engagement. You will be responsible for the operational delivery of support programs while mentoring Program Managers. Your expertise in oncology and project management will help meet compliance and satisfaction metrics.
Key Responsibilities:
• Manage program delivery with a focus on KPIs
• Build and maintain stakeholder relationships
• Lead continuous improvement initiatives across programs
• Coach direct reports to maximize team performance
• Support RFPs and contract negotiations effectively
Requirements:
• Business or healthcare degree, or equivalent experience
• 3 years in partner management roles
• 2 years leading healthcare programs or teams
• Know...
This key leadership role directly impacts patient care and partner engagement. You will be responsible for the operational delivery of support programs while mentoring Program Managers. Your expertise in oncology and project management will help meet compliance and satisfaction metrics.
Key Responsibilities:
• Manage program delivery with a focus on KPIs
• Build and maintain stakeholder relationships
• Lead continuous improvement initiatives across programs
• Coach direct reports to maximize team performance
• Support RFPs and contract negotiations effectively
Requirements:
• Business or healthcare degree, or equivalent experience
• 3 years in partner management roles
• 2 years leading healthcare programs or teams
• Know...
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