Job Description

Description

Key Responsibilities May Include:

  • Develop and execute tailored business plans for key accounts, prioritizing customer satisfaction, identifying growth opportunities, reducing costs, and ensuring strategic alignment with CHEP’s goals.
  • Lead, mentor, and support a team of Account Managers, fostering a culture of high performance, customer focus, and continuous improvement to drive business outcomes.
  • Monitor team performance against key metrics, including revenue growth, customer retention, and satisfaction, and take proactive measures to ensure success and continuous improvement.
  • Build and strengthen relationships with key stakeholders at all levels within customer organizations, ensuring a comprehensive understanding of their business needs and driving value creation.
  • Collaborate cross-functionally with Sales, Logistics, and Operations teams to design and implement solutions that enhance the customer experi...
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