Senior Manager, IT Operations

We're looking for a Senior Manager, IT Operations to lead a world-class, agile team in building and implementing efficient, reliable systems and processes. Reporting to the Vice President, you'll ensure the high availability, security, and performance of all IT infrastructure, driving continuous improvement through automation and comprehensive asset lifecycle management. In this role, you'll also cultivate a thriving and productive environment for our global IT team by developing people, optimizing processes, overseeing the integrity of our hardware fleet, and participating in key cross‑functional organizational projects.

What You’ll Do

• Lead and manage a global IT Helpdesk and Infrastructure teams, handling all aspects of people management, including selection, coaching, performance reviews, and fostering a diverse and inclusive (DE&I) work environment.
• Support the executive and senior leadership to develop a scalable glob...