Job Description
Lead fraud prevention efforts with Rogers Bank in Toronto, ON. This Senior Manager role demands innovative strategies to safeguard customers while ensuring a seamless experience.
As part of a growing financial services team, you will report to the Sr. Director of Fraud Analytics and play a vital role in the design and effectiveness of the fraud program. Your expertise will drive the implementation of fraud monitoring strategies, operational oversight, and team mentorship, ensuring customer protection against fraud.
Key Responsibilities:
• Lead and manage the Bank's fraud department operations
• Develop and implement fraud risk management procedures
• Monitor and improve fraud prevention and detection strategies
• Engage with the Canadian Bankers Association on industry trends
• Report performance KPIs/KRIs to senior management
Requirements:
• Minimum 5 years in credit card fraud management
• Excellent comm...
As part of a growing financial services team, you will report to the Sr. Director of Fraud Analytics and play a vital role in the design and effectiveness of the fraud program. Your expertise will drive the implementation of fraud monitoring strategies, operational oversight, and team mentorship, ensuring customer protection against fraud.
Key Responsibilities:
• Lead and manage the Bank's fraud department operations
• Develop and implement fraud risk management procedures
• Monitor and improve fraud prevention and detection strategies
• Engage with the Canadian Bankers Association on industry trends
• Report performance KPIs/KRIs to senior management
Requirements:
• Minimum 5 years in credit card fraud management
• Excellent comm...
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