Job Description

Application Deadline:

03/30/2026

Address:

33 Dundas Street West

Job Family Group:

Audit, Risk & Compliance

Hybrid requirement; 3x/week in office (subject to change).

Senior Manager – Customer Analytics, Retail Risk

This is a Hybrid (3-4 days in Office, subject to future changes), Toronto based role, mandated to provide subject matter expertise through advanced customer, credit and fraud analytics, delivering meaningful insights and help drive business results in alignment with overall group goals. Specifically, we are seeking a dynamic and forward-thinking professional to lead the analytical engine that powers fraud prevention, credit strategy, and lifecycle decisioning across our retail portfolios. This role is pivotal in driving innovation, operational excellence, and data-driven decision-making across our credit risk and customer segmentation programs.

  • Leads the design and optimization of First Party Fraud (FPF) strategies across all retai...
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