Job Description

Key Responsibilities

The role is critical to re-engineer, digitize, manage and run the essential business by delivering changes on conversational banking channels and driving the Raqmi Digital Migration agenda.

  • Reducing operational costs tied to branch and call center activities.
  • Meeting customer expectations for fast, convenient, and secure digital services.
  • Enabling the bank to scale operations without proportionally increasing resources.
  • Delivering innovative solutions like WhatsApp banking to enhance customer engagement and satisfaction.

Job Description

This role supports the bank’s vision of becoming a leader in digital transformation by fostering a culture of innovation, streamlining operations, and ensuring that customers adopt and embrace digital channels as their primary interaction point with the bank.

Digital Migration Initiatives

  • Driving Customer Migration to Digita...

Ready to Apply?

Take the next step in your AI career. Submit your application to Emirates Islamic today.

Submit Application