Job Description

Job Overview

The Senior Manager, Collections Strategy & Analytics is responsible for developing and implementing collection strategies to reduce delinquencies, improve collection effectiveness and efficiency, and innovate new ideas to lower PCL and write-offs. The role includes executive reporting and monitoring of collection strategies and asset sale oversight for retail and small business unsecured and secured portfolios.

Responsibilities

  • Lead the development, implementation, monitoring and optimization of collection strategies.
  • Drive continuous improvement of collection strategies from a credit risk perspective, leveraging risk technology and adhering to global collections policy and operational guidelines.
  • Deliver analytics projects that provide actionable insights to improve collection efforts and recoveries by understanding customer behavior.
  • Ensure all credit risks associated with collections are understood and quant...

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