Job Description

Inviting applications for the role of Senior Manager - Business Training

We are seeking a strategic training manager to lead knowledge transfer (KT) for transitions and steady-state operations and establish robust knowledge management (KM) practices for a new account in insurance unit. The role will partner closely with delivery, transitions, and HR to deliver measurable outcomes: faster time-to-proficiency, lower dependency risk, improved client experience, and higher productivity.

Responsibilities

  • Lead and manage end-to-end Knowledge Transfer for the new account

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