Job Description
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
•Accountable to work as Cloud Application support team.
•Accountable to resolve the stakeholders queries for business critical Cloud Applications.
•Accountable to incorporate alerting and monitoring wherever missing.
•Accountable for owning the issue end to end and take it towards closure.
•Accountable to provide 24x7 support for business critical applications.
•Responsible for maintaining logs, issue tracking, and documenting resolutions for future reference.
•Responsible to be point of contact for any Business Continuity, Disaster Recovery and Failover activities.
•Accountable for driving Service Improvement within the Azure Cloud space.
•Responsible for providing MI specific to each regional service review (UK, Europe, APAC, Americas)
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