Job Description
Job Descriptions
Identifying, diagnosing, and resolving the escalated incident in Linux/ Unix Server platforms
Escalated the case to L3 Infrastructure/application team if need
Perform the regular server operations such as setup, upgrade, patches deployment, monitoring and health checks, backup and restore etc…
Responsible for system troubleshooting and performance turning.
Prepare and maintain technical documentations.
Providing support on issues related to servers and storages
Liaise with external vendors for IT Server operations and maintenance
Requirements:
Bachelor in Computer Science or related discipline;
Holder of ITIL Foundation or above is a plus
5 - 7 years relevant working experiences in Linux Servers, VMware, x86 servers and storage
Sizeable company and ITIL experience...
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