Job Description
The Role
As a Senior Linux Technical Support Engineer, you will be responsible for providing technical support and assistance with Linux-based systems. You will work closely with the Tech Support team to ensure the smooth operation of Linux servers and assist in resolving technical issues.
Main Responsibilities
As a Senior Linux Technical Support Engineer, you will be responsible for providing technical support and assistance with Linux-based systems. You will work closely with the Tech Support team to ensure the smooth operation of Linux servers and assist in resolving technical issues.
Main Responsibilities
- Provide first-level technical support to end-users and assist them with Linux-related issues, including user account management, password resets, and desktop support
- Monitor the performance and health of Linux servers, identifying and addressing potential issues or anomalies
- Diagnose/resolve and Escalate Linux system problems, such as network connectivity issues, hardware failures, and software errors
- Assist in the installation, configuration, and maintenance of Linux-based software applications
- Perform massive stack restart/configuration changes as requeste...
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