Senior level Telesales Representative

• Handle higher-quality outbound calls, focusing on mid- to high-value users with clearer intent.
• Use optimized scripts to introduce campaign details, VIP benefits, and tailored recommendations.
• Conduct deeper needs assessment and classify user types to support targeted follow-up.
• Execute structured reactivation strategies for lapsed users and drive higher-value top-ups.
• Track personal call performance, analyze user feedback, and proactively communicate improvement suggestions.
• Support junior agents when needed, offering guidance on scripts and handling user scenarios.

Requirements:

Skills:

• Strong communication and persuasion skills with the ability to handle objections smoothly.
• Proficiency in outbound tools, CRM systems, and call logging processes.
• Capability to analyze call results and identify improvement points.

Experience:

• 3 years and above of t...