Senior Lead - Client Delivery & Success

Job Title: Client Delivery & Success - Senior Lead/Head

Location: Mumbai

Experience: 10–15 years

Qualification: MBA-IT/BE/BTech or Equivalent

Work Schedule: Permanent (Hybrid or WFO)

We’re hiring a Client Delivery & Success - Senior Lead/Head for our client .

As the Client Delivery & Success - Senior Lead/Head, your responsibilities would be :

Provide end-to-end project execution, coordination, and technical expertise for building and maintaining IT solutions .

• Lead, inspire, and manage a dedicated team of 5-7 Application, Support, and Implementation engineers .
  
  
• Deliver high-quality application support services and efficiently resolve all types of client escalations within agreed SLAs and KPIs .
  
  
• Collaborate with internal technology sta...