Senior IT Technician

Senior IT Technician Introduction Hello,I'm Robin, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.Mission As a Senior IT Technician, you will be responsible for daily on-site client visits to provide technical support and service. You will handle diverse situations, ensuring fast and effective problem resolution while maintaining strong customer relationships.

Key responsibilities include:

Respond to service calls and troubleshoot technical issues at client sites (70%).

Perform regular maintenance under annual service contracts (10%).

Install new IT systems, both hardware and software, for new clients (20%).

Provide advice and recommendations based on your assessments during visits.

Act as a trusted advisor, supporting clients with solutions, improvements and best practices.

Participate in the deploymen...