Job Description

  •  Configure the policies in Bitdefender
  • Manage the Splashtop account
  • Handle complex server/cloud issues.
  • Oversee network security (VPNs, Wi-Fi, firewalls, password management, 2FA).
  •  Maintain device inventory and enforce IT policies (onboarding/offboarding, access control, backups).
  •  Coordinate with vendors (ISPs, hardware suppliers, security tools).
  • Support teams with hardware/software issues, license renewals, and basic integrations
  • Assist with data privacy and security compliance

Requirements

  • 5+ years in IT admin or helpdesk for startups/Software Companies
  • Experience managing Bitdefender GravityZone (policy creation and deployment).
  • Experience with Splashtop or similar remote access tools for troubleshooting.
  • Ability to set up and troubleshoot office WiFi (Access Points, Firewalls) and VPNs.
  • Hardware: Strong knowledge of both Ma...

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