Senior IT Support Technician / Team Lead

Senior IT Support Technician / Team Lead

Location: Bridgnorth

Hours: 40 hours per week. Monday to Friday (08:00 - 16:30)

Salary: £30,000

Are you an experienced IT professional ready to oversee with empathy, inspire a team, and still get hands‑on creating technical solutions? Or perhaps you’re currently supporting junior colleagues on the helpdesk and looking for that next step up?

About the Role

We’re looking for an IT Support Team Supervisor who thrives in a collaborative environment and is driven by making a real difference. This is a fantastic opportunity for someone who enjoys mentoring others while staying close to the tech.

What You’ll Be Doing

• Supervising, mentoring, and motivating a talented helpdesk team to deliver outstanding support.
• Setting clear goals and performance standards that align with our values and objectives.
• Coaching team members for growth and development, cele...