Job Description
Join Bally's Interactive in Toronto as a Senior IT Support Specialist focused on Windows and Mac systems. Provide exceptional support to end users, including senior executives.
This Senior IT Support Specialist role calls for an experienced professional to ensure effective and secure IT service delivery. You’ll assist VIPs while managing the integrity and security of Windows 11 and Mac OS. Your role includes administering identity management tools and collaborating with IT teams on new technologies.
Key Responsibilities:
• Provide high-quality IT support to end users and senior stakeholders
• Document support requests in the helpdesk system using Jira
• Manage hardware lifecycle and coordinate Windows and Mac installations
• Support Microsoft 365 applications and manage user configurations
• Utilize deployment tools for configuration management and automation
Requirements:
• Excellent independent work capabilities and problem-solving skills
• Strong commun...
This Senior IT Support Specialist role calls for an experienced professional to ensure effective and secure IT service delivery. You’ll assist VIPs while managing the integrity and security of Windows 11 and Mac OS. Your role includes administering identity management tools and collaborating with IT teams on new technologies.
Key Responsibilities:
• Provide high-quality IT support to end users and senior stakeholders
• Document support requests in the helpdesk system using Jira
• Manage hardware lifecycle and coordinate Windows and Mac installations
• Support Microsoft 365 applications and manage user configurations
• Utilize deployment tools for configuration management and automation
Requirements:
• Excellent independent work capabilities and problem-solving skills
• Strong commun...
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