Job Description

Join Technology Solutions in Toronto as a Senior IT Support Manager. Specializing in Oracle Transaction Monitoring, you will oversee critical support operations that drive compliance and efficiency.

In this senior management role, you will be responsible for advancing the effectiveness of IT support through incident and change management. Collaborating with delivery teams, you will ensure exceptional service while managing vendor relationships and IT solutions. Your leadership will shape a resilient workplace that meets industry standards.

Key Responsibilities

  • Manage operations for IT systems and client objectives
  • Lead investigations into incidents for root cause analysis
  • Establish project frameworks and timelines
  • Coordinate comprehensive testing for system changes
  • Monitor service delivery metrics and performance trends

Requirements

  • 10+ years of relevant experience in IT
  • Expertise...

Ready to Apply?

Take the next step in your AI career. Submit your application to TD today.

Submit Application