Job Description

Job Description

Join our team and you’ll be responsible for delivering exceptional IT support across StepStone's global offices, serving as the primary escalation point for critical technical issues. You will also coach and mentor IT Support Analysts, while acting as a trusted advisor to high-profile stakeholders and ensuring C-level executives and senior leadership receive best-in-class support.
 

Working in the Global Support Team, within the Corporate IT department, we are looking for someone with a mission always possible attitude and to play a key role in delivering exceptional IT support across our international offices. You will play a vital role as we reimagine the labour market to make it work for everybody.

Please submit your CV in English. 

Your responsibilities:

  • Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring p...

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