Job Description

Ams Osram is seeking an ITSM specialist to support central functions across IT, HR, Finance by shaping and governing service delivery. You will apply ITIL/ITSM best practices, manage incidents, problems, changes, and service requests, and drive improvements through data-driven analysis.

The role requires collaboration with senior stakeholders, strong communication, and the ability to navigate multiple priorities in a dynamic environment, ensuring compliance with SLAs and KPIs while optimizing

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