Senior IT Project Manager - Freelance

Job description

We are looking for a Senior IT Project Manager

For one of our clients, a regional public organization based in Namur, we are looking for an experienced Senior IT Project Manager to lead a major transformation program of the local IT support model.

The objective of this mission is to professionalize the current support organization by moving towards a strengthened central Service Desk (SPOC), a formalized Target Operating Model (TOM) and a structured ITIL-based governance framework.

The ideal candidate combines strong project management expertise, deep IT Service Management knowledge and proven experience in organizational change.

Responsibilities

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  Lead the transformation program of the IT proximity support organization.

  
  


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  Analyze the current operating model, including activity mapping, w...