Senior IT Operations Manager (ITOM) Trainer

Job Title: Senior IT Operations Manager (ITOM) Trainer

Location: Remote

Position Overview:

We are seeking an experienced IT Operations Management (ITOM) professional trainer with 10+ years of expertise in managing enterprise IT infrastructure, service availability, and operational excellence. The role involves overseeing IT operations, monitoring systems performance, ensuring compliance with governance frameworks, and driving efficiency through automation and best practices. The ideal candidate will bring strong knowledge of ITSM/ITOM platforms (ServiceNow, BMC, SolarWinds), cloud infrastructure operations, and IT governance standards, while also mentoring and developing junior staff and fresh graduates.

Key Responsibilities:<...