Senior IT Engineer

About the Role 
 
Data Mavericks is seeking a Senior IT Systems Engineer to support and operate our global IT environment. This role focuses on the reliability, security, and availability of end-user systems, enterprise applications, and cloud platforms. The ideal candidate has a strong customer service mindset, takes ownership of issues end-to-end, and ensures a consistent and secure IT experience for employees worldwide. 

Key Responsibilities 

• Operate, monitor, and maintain IT systems to ensure availability, performance, and reliability. 
• Act as the primary escalation point for IT Operations, owning incidents through resolution and follow-up. 
• Provide operational support for Microsoft Intune, Entra ID (Azure AD), Office 365/office.com, Active Directory, endpoint management, and end-user networking. 
• Support and manage Windows and macOS endpoints, ensuring devices, applicati...