Job Description
Title:
Senior IT Customer Support Analyst, Desktop Support
KBR is seeking a Senior Desktop Support Team Lead to deliver advanced end-user support and technical leadership across Australia and supported regional operations. This role serves as a senior escalation point for desktop support services, providing expert troubleshooting and resolution of complex issues involving Microsoft technologies, endpoint devices, collaboration platforms, and enterprise computing environments.
The successful candidate will provide leadership and guidance to support personnel while working closely with infrastructure, network, security, and business teams to improve service delivery and operational performance. This position combines hands-on technical support responsibilities with mentorship, process improvement, and strategic contributions to regional Tier 2 support operations.
This is a permanent full-time position based in Australia. Certain customer-fa...
Senior IT Customer Support Analyst, Desktop Support
KBR is seeking a Senior Desktop Support Team Lead to deliver advanced end-user support and technical leadership across Australia and supported regional operations. This role serves as a senior escalation point for desktop support services, providing expert troubleshooting and resolution of complex issues involving Microsoft technologies, endpoint devices, collaboration platforms, and enterprise computing environments.
The successful candidate will provide leadership and guidance to support personnel while working closely with infrastructure, network, security, and business teams to improve service delivery and operational performance. This position combines hands-on technical support responsibilities with mentorship, process improvement, and strategic contributions to regional Tier 2 support operations.
This is a permanent full-time position based in Australia. Certain customer-fa...
Ready to Apply?
Take the next step in your AI career. Submit your application to KBR today.
Submit Application