Job Description

AIA Shared Services in Cyberjaya is seeking a BRS eFront Platform subject matter expert responsible for managing incident and change management processes. This role involves acting as a liaison between business units and technical support, ensuring that issues are resolved effectively to meet business objectives.

Your responsibilities include monitoring performance, ensuring compliance with industry standards, and driving innovations that enhance the eFront platform's capabilities. Strong communication and organizational skills are essential for success in this position.

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