Job Description

Systems Limited is seeking an experienced Incident Manager to join our 24x7 Technology Service Management team in Lahore. The role involves managing the incident lifecycle to ensure uninterrupted technology services in critical banking operations. With a focus on ITIL best practices, the ideal candidate will handle major incidents, coordinate with teams across different technologies, and drive continuous service improvement.

The position requires a Bachelor's degree in Computer Science and a minimum of 10 years in IT Service Management. Candidates must have a strong understanding of incident prioritization and stakeholder communication, preferably in the banking sector.

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