Senior IAM Systems Support Analyst (Global Security)

What is the opportunity?

As the Senior IAM Systems Support Analyst, you will be responsible for deploying, supporting and continuously improving enterprise IAM services with a focus on passwordless authentication (e.g., Secret Double Octopus) and strong MFA. The analyst owns day-to-day platform reliability, incident response, deployment of a large-scale enterprise solutions including infrastructure, application, and integrations while partnering with architecture, security, and application teams.

What will you do?

• Operate and support enterprise IAM and passwordless platforms (e.g., Secret Double Octopus, FIDO2, MFA, SSO), ensuring high availability and performance.
• Act as subject matter expert for passwordless journeys, including enrollment, recovery, and step‑up authentication across web, mobile, and desktop channels.
• Monitor, triage, and resolve IAM and authentication incidents, including on‑call participation for production...