Senior Google Workspace Support Engineer

Innovate. Create. Elevate.

At Ontrac Solutions, we partner with elite engineering organizations to build systems that operate at planetary scale.

About the Role

Ontrac Solutions is hiring a Senior Google Workspace Support Engineer for a leading Google Cloud partner. In this role, you will serve as a senior, customer-facing escalation point responsible for diagnosing complex Google Workspace issues, improving support operations, and mentoring other engineers—while delivering an exceptional, consultative support experience.

This organization provides 24x7 global support, so comfort with rotational schedules and participation in on-call rotations is essential.

What You'll Do (Responsibilities)

• Isolate, troubleshoot, and resolve customer issues to a satisfactory outcome.

• Guide ...