Job Description

Required Skills & Experience

Strong working knowledge of

  • Google Admin Console
  • Google Drive permissions and ownership
  • Google Vault
  • License management
  • GAM (Google Apps Manager)
  • 3 years managing enterprise Google Workspace changes
  • At least 2+ years handling:
  • Platform-wide configuration changes
  • App deployments
  • Feature governance
  • Organizational Units (OUs)
  • Feature-level controls
  • Service enablement / disablement
  • Ability to configure Workspace services at:
  • Tenant level
  • OU level
  • Group-based level
  • Evidence from Tickets
  • Enable/Disable Gemini
  • Turn off Google Vids
  • Create target audiences

Role Description

  • Incident Management (INCs)Sample Ticket Patterns ResponsibilitiesProvide incident resolution documentationEscalate unresolved platform issues when requiredService Request M...

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