Senior Global Service Operations Manager

Forsyth Barnes is seeking a seasoned Service Operations Manager to take ownership of the customer-support ecosystem. You will revitalize the Customer Support function, implementing scalable processes while collaborating with cross-functional teams to enhance product reliability.

The ideal candidate has a degree in engineering or a related field and a proven record leading technical support roles for sophisticated systems. This role requires strong analytical skills and the ability to operate in a dynamic international environment, along with opportunities for significant travel.