Senior FOH Manager

SENIOR FRONT OF HOUSE MANAGER

Our client is seeking a motivated, outgoing, and experienced Senior Front of House Manager. Location: Bryanston, Johannesburg Salary: R25,000 – R28,000 Essential Qualifications: Minimum 5 years of experience in a senior FOH or hospitality management role Senior management experience Computer literacy Own transport & valid driver''s license Strong command of English (verbal and written) Key Responsibilities: Guest Experience & Service: Ensure guests are greeted courteously and service exceeds expectations Anticipate and resolve customer needs and complaints swiftly Ensure effective and speedy service delivery and queue management Maintain a high profile with guests and staff throughout all FOH areas Operations & Standards: Set, manage and enforce FOH service and operational standards Conduct systematic checks of all FOH areas for maintenance requirements Ensure all FOH staff are uniformed and fully prepared...