Job Description

SENIOR FRONT OF HOUSE MANAGER



Our client is seeking a motivated, outgoing, and experienced Senior Front of House Manager.



Location: Bryanston, Johannesburg

Salary: R25,000 – R28,000

Essential Qualifications:



Minimum 5 years of experience in a senior FOH or hospitality management role

Senior management experience

Computer literacy

Own transport & valid driver''s license

Strong command of English (verbal and written)

Key Responsibilities:



Guest Experience & Service:



Ensure guests are greeted courteously and service exceeds expectations

Anticipate and resolve customer needs and complaints swiftly

Ensure effective and speedy service delivery and queue management

Maintain a high profile with guests and staff throughout all FOH areas

Operations & Standards:



Set, manage and enforce FOH service and operational standards

...

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