Job Description

DESCRIPTION OF DUTIES

Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within GFI and PAY as determined by the Coordinator, GFI, the Global Payroll Manager and Head of Awards which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required. 

General duties and responsibilities (for all teams):

- Deliver responsive services to customers and stakeholders in alignment with the GSC Service Catalogue. This is achieved through processing requests received in ERP workflow; requests assigned through other Corporate systems; or assigned directly by Supervisors, in accordance with established procedures, to correctly administer and implement the assigned tasks to ensure quality and accuracy are met.

- Follow up closely on the pending tasks to resolve within response times set out in the Service C...

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