Job Description
Elevate your technical career with Ricoh Canada as a Senior Field Technician in the Kitchener-Waterloo Territory. Focus on servicing multi-function printers while managing territory and customer relationships.
As a Senior Field Technician, you will specialize in servicing complex mid-volume devices and may adjust to regional needs for low-volume equipment. Your role will include diagnostics, installations, and troubleshooting while achieving productivity levels expected for your experience. A high degree of organization and customer service skills are essential for success in this position.
Key Responsibilities:
• Service and repair multi-function printers and related devices
• Manage inventory and customer relationships effectively
• Complete technical training on new equipment as needed
• Perform accurate administrative tasks on time
• Ensure customer satisfaction through effective service delivery
Requirements:
• Post-secondary education in technical speci...
As a Senior Field Technician, you will specialize in servicing complex mid-volume devices and may adjust to regional needs for low-volume equipment. Your role will include diagnostics, installations, and troubleshooting while achieving productivity levels expected for your experience. A high degree of organization and customer service skills are essential for success in this position.
Key Responsibilities:
• Service and repair multi-function printers and related devices
• Manage inventory and customer relationships effectively
• Complete technical training on new equipment as needed
• Perform accurate administrative tasks on time
• Ensure customer satisfaction through effective service delivery
Requirements:
• Post-secondary education in technical speci...
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