Job Description

Job Responsibilities

  • Responsible for providing a variety of moderately complex technical support for maintenance support, repairs, modification, equipment setup and testing

  • May provide work leadership and technical assistance to lower-level technicians

  • Serve as customer contact on technical issues

  • Troubleshoot and resolve equipment issues by utilizing drawings and technical documentation

  • Conduct repairs and/or modifications using a variety of hand tools and test equipment 

  • Demonstrate setup and adjustment of complex equipment for potential users or operators

  • Complete appropriate written documentation and feedback for onsite service and installations

  • Deliver technical solutions to customers with a high degree of professionalism

  • Determine and recommend which products or services best fit the customer’s needs

  • Analyze test results related to the design and test objectives ...

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