Job Description
Senior Field Engineer - Server, Networking and Storage Data Centre experience
Leeds and the surrounding areas
Full-time
Permanent
Up to £38,000pa (depending on experience) + £5000 Car Allowance
Our client, who are a channel-only partner for IT third-party maintenance, are looking for a Senior Engineer to join their team.
Working from home - you will travel to customer sites across the Leeds and surrounding areas
Role and responsibilities:
Triaging and resolving customers Server, Storage & Network issues
Take ownership of customer issues and problems that could impact their contractual Service Level Agreement.
To receive, investigate, and respond to technical assistance requests
To be responsible for general fault maintenance calls and the arrangements for parts to be ordered where required
To deal with general support
To be involved with pre-sales technicalities
To participate on regional 24/7 out of Hours Ro...
Leeds and the surrounding areas
Full-time
Permanent
Up to £38,000pa (depending on experience) + £5000 Car Allowance
Our client, who are a channel-only partner for IT third-party maintenance, are looking for a Senior Engineer to join their team.
Working from home - you will travel to customer sites across the Leeds and surrounding areas
Role and responsibilities:
Triaging and resolving customers Server, Storage & Network issues
Take ownership of customer issues and problems that could impact their contractual Service Level Agreement.
To receive, investigate, and respond to technical assistance requests
To be responsible for general fault maintenance calls and the arrangements for parts to be ordered where required
To deal with general support
To be involved with pre-sales technicalities
To participate on regional 24/7 out of Hours Ro...
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