Senior Executive - Quality Assurance (Defence)

Senior Executive – Quality Assurance ensures that quality control activities adhere to the production schedule and inspects incoming, in‑process and outgoing products/shipments for adherence to quality requirements. The role implements customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements. The candidate should be well‑versed in regulatory affairs and compliance standards to align the organisation's QMS with international and national regulatory standards.

• Maintain records and documentation of customer engagements.
• Address customer requests that deviate from signed contractual agreement at the guidance of the manager.
• Address customer dissatisfaction of products and service standards while working with relevant parties to resolve issues.
• Reco...