Job Description

Who we are

About this Role


We are seeking a detail-oriented Credit to Collections Analyst to manage outbound customer interactions and ensure timely resolution of outstanding balances. This role demands strong communication skills, a customer-centric approach, and the ability to handle sensitive financial data with discretion. The individual will be responsible for updating account records, coordinating with internal teams, and driving improvements in cash flow through efficient collections processes. 

What you’ll do


  • Conduct outbound calls to customers with outstanding balances and resolve queries.
  • Document customer interactions and update account information accurately.
  • Collaborate with internal teams such as Treasury, AP, and local markets to resolve issues.
  • Prepare and analyse reports including daily cash positions, debtors ageing, and AR reconciliations.
  • Support audi...

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