Job Description
Role: Senior Event Technician
Contract Type: Permanent
Location: Bangalore
Role Summary
The prime function of the Senior Technician (L1 and L2) is to provide AV technical support for all meeting rooms across our client's campus. Working with the SME and AV team to ensure resolution in accordance with the agreed SLAs.
The position involves a high degree of exposure, working sometimes with executive management and managing directors to provide the services below.
All services should be delivered punctually at scheduled times and in accordance with agreed SLAs. The Senior Technician (L1 and L2) is expected to deliver a high level of customer service and provide proactive and reactive support efficiently. The Senior Technician (L1 and L2) will perform L1/L2 incident management and escalate where appropriate.
DUTIES AND RESPONSBILITIES
...
Contract Type: Permanent
Location: Bangalore
Role Summary
The prime function of the Senior Technician (L1 and L2) is to provide AV technical support for all meeting rooms across our client's campus. Working with the SME and AV team to ensure resolution in accordance with the agreed SLAs.
The position involves a high degree of exposure, working sometimes with executive management and managing directors to provide the services below.
All services should be delivered punctually at scheduled times and in accordance with agreed SLAs. The Senior Technician (L1 and L2) is expected to deliver a high level of customer service and provide proactive and reactive support efficiently. The Senior Technician (L1 and L2) will perform L1/L2 incident management and escalate where appropriate.
DUTIES AND RESPONSBILITIES
...
Ready to Apply?
Take the next step in your AI career. Submit your application to Kinly today.
Submit Application