Job Description
Roles and Responsibilities: The job encompasses but is not limited to the following Roles and Responsibilities:
➢ Provide Staubli customers with in-house or on-site repair, troubleshooting, maintenance services for Staubli robots on an emergency or 24/7 basis within the agreed SLA
➢ Promote STAUBLI services, continuously improve customer relationship and report leads to service sales.
➢ Install, maintain, troubleshoot and repair Staubli robotic systems in house or on customer site.
➢ Provide remote technical support through multiple communication mediums with a focus on remediating customer installations, diagnosis, maintenance and repairs.
➢ Provide maintenance and other specific trainings to Staubli customers and follow-up for preventive maintenance.
➢ Ability to discuss, diagnose & repair of robot operations and identify problems as reported by the customer.
➢ Documenting Staubli robot ...
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