Job Description

Ensure process excellence through standardization of systems and procedures in the form of Business Processes, Policies and SOP.

  • Identify the opportunities for process improvement and implementation across the organization.
  • Identify the opportunities for digitization and digitalization, coordinate with the stakeholders and ensure implementation.
  • Co-ordinate with IT team for implementation of IT requirements for the relevant process and function
  • Provide training and awareness programs to employees on the new process and revisions.
  • Schedule and conduct audits in line with the plan for Business Processes, Policies, SOPs, and Guidelines across the organization to ensure sustenance and improve process adherence.
  • Issue NCR for identified non-conformances and monitor the closure by ensuring the implementation of corrective action.
  • Monitor the effectiveness of implemented corrective actions.
  • Basic knowledge ...

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