Senior End-User Support Engineer

Overview

Join to apply for the Senior End-User Support Engineer role at EPAM Systems .

We are seeking a highly motivated and skilled End User Support Engineer to join our IT team. The ideal candidate will provide exceptional technical support to end users, ensuring seamless operation of hardware, software, and IT infrastructure. This role requires a proactive individual who can troubleshoot and resolve technical issues, collaborate with cross-functional teams, and contribute to the continuous improvement of our digital workplace services and office IT infrastructure. You will be part of a global and distributed IT Support Team and responsible for end users support in their day-to-day operations.

Responsibilities

• Provide hands-on and remote technical support for hardware, software, and peripheral devices such as printers and conference equipment
• Troubleshoot and resolve issues related to endpoint devices, operati...