Senior EMD - INTERNAL

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE TRUST

The Welsh Ambulance Service NHS Trust is offering an exciting opportunity for you to enhance and develop our call hander teams.
The Senior EMD is an expert in the field of call handling and will provide both mentoring and coaching to a team of call handlers to ensure performance objectives are achieved.

The role is an integral link in the chain of life and you will be required to input details speedily and accurately onto a computer system. Listening and keyboard skills are essential.

The environment can be pressured and challenging as is the unpredictability of 999 calls and therefore good interpersonal skills and experience of working in small teams would be beneficial.