Senior Director, Client Services (Major Accounts Services)

**ADP is hiring a Senior Director -- Client Services within our Major Accounts Services organization.**

In this position as the **Senior Director, Client Services** , you will support and assist in the formulation of the overall strategy for servicing and supporting their assigned market segment within a Service Center Region. You will be responsible for the direct management and support of several service teams within a defined market segment. You will also ensure performance results across a variety of metrics and measures, including NPS, client retention, productivity and associate engagement.

In this role, you will drive associate development and performance through the direct management of the service teams and service managers. Engage in the direct support, guidance, and development of assigned direct reports. Leverage the available analytics, client feedback and associate input to create a superior experience for clients and associates. Use experience, as well...