Job Description

Job Details

Senior Deskside Technician
Job Description Our company is developing and you can expand your career along with it.Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.Key Responsibilities
  • Solve issues, usually complex, for which an expertise is required and find sustainable solutions to resolve recurring issues leading to incident avoidance;
  • Help the 1st and 2nd level support to resolve escalated support requests;
  • Deploy patches on all machines (excluding servers) in collaboration with client;
  • Validate and implement updates of business applications on the current master image;
  • Validate the master on all new machines in...

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