Senior Data Analyst (Conversation Channels)

In this role you will:• Engage with internal partners to understand business strategy, questions, and goals. Bring structure to business requests, translate requirements into an analytical project approach, and complete analyses.• Acquire and compile structured and unstructured data and verify its quality, accuracy, and reasonableness.• Perform analyses of historical data to surface trends and insights using advanced analytical methods.• Prepare and deliver visualizations and internal presentations that translate analytic insights into tangible, actionable solutions for business partners to implement.• Develop, own, and manage recurring analytic or reporting processes.• Mentor, coach, train, and develop junior data analysts. Proactively expand knowledge of business and analytics and shares with team members.• Share and document best practices.• Participate in special projects and perform other duties as assigned.
What you will learn:

• Perform...