Job Description
Role Description
This is a full-time on-site role responsible for managing customer inquiries and complaints, improving customer satisfaction, and ensuring a seamless customer experience across all communication channels.
Qualifications
Excellent interpersonal and communication skills
Proven track record in customer satisfaction and issue resolution
Experience in customer service operations and management
Strong problem-solving abilities in fast-paced environments
Bachelor's degree in Business Administration, Communication, or related field preferred
This is a full-time on-site role responsible for managing customer inquiries and complaints, improving customer satisfaction, and ensuring a seamless customer experience across all communication channels.
Qualifications
Excellent interpersonal and communication skills
Proven track record in customer satisfaction and issue resolution
Experience in customer service operations and management
Strong problem-solving abilities in fast-paced environments
Bachelor's degree in Business Administration, Communication, or related field preferred
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